Additional Information

Additional Information

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Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
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Shipping Info

 Shipping is free for all orders within the US that total $75 or more.  

2015 Holiday Shipping Cut Off Dates

Holiday Shipping Info:
 Order by these dates to guarantee that your order gets delivered by Christmas.  

UPS Standard Ground  December 16th
UPS 2nd Day Priority  December 18th
UPS Next Day/Overnight  December 21st

IMPORTANT: Please be aware that certain watch styles are made order, and could take a few extra days to process your order and ship out.  

If you need a watch delivered by a certain date, please make a note of that in the comments field when checking out.  We will contact you if there are any issues getting the watch delivered to you on time.

Holiday Return Policy:

All customers who make purchases in November/December 2015 will NOT be charged a restocking fee.  Holiday shoppers can return their purchases up to January 31st 2015.  

The item(s) must  be returned in new, unused condition.  If the item is defective, the customer can exchange it for another, or return it for a refund.  Feel free to contact us if you have any questions.  

How much is shipping? - Shipping rates are calculated by UPS and vary with every order.  3 factors determine how much shipping is, your location, the shipping method you choose, and the weight of the items your order. Currently shipping is $4.95 for all ground orders being shipped within the United States only.

How soon will you process my order?  All orders are processed within 24 hours Monday through Friday.  Most items will ship within 24 hours.  Occasionally some watches are made to order, and could sometimes take 48-72 hours to ship.  If you need a watch delivered by a certain date, please leave a note in the comments field when checking out and we will contact you if there are any problems meeting that delivery date.

I need by order by a certain date (birthday, holiday) how do I know I will get it on time?  If you need an order to arrive by a certain date, please make a note of that in the comments field when checking out.  We will contact you if there is a problem getting the order to you by the date you need it by.

How long will it take for the product to arrive to my front door?  Ground shipping can take anywhere from 1-5 business days.  We also offer UPS 3 Day Select, UPS 2nd Day Air, and UPS Next Day Air as shipping options.  If you need your order to arrive by a certain date, please contact us.

Ground - 1-5 Business Days
UPS 3 Day Select - 3 Business Days
UPS 2nd Day Air - 2 Business Days
UPS Next Day Air - 1 Business Day
Priority Mail to Canada - 3 - 10 Business Days

Will I receive an email confirmation with tracking number?  All customers will receive a confirmation email after their order is placed, and then a shipping confirmation email that includes tracking information after your order ships.

Do you offer free shipping?  We sometimes run specials for free shipping.  Free shipping will be an option when checking out if it is available.

Can I get my order faster?  To guarantee an order gets to you by a certain day, we offer UPS 3 Day Select, 2nd Day Air, and Next Day Air as additional shipping options.  Feel free to contact us by email or phone if you need an item delivered by a certain date.

What type of shipping options do you provide? We offer stanard ground shipping, 2 day, and overnight.  Shipping carriers vary depending on your location and the size and weight of your order.  We ship UPS, FedEx, and USPS.

How much will it cost to get my order faster?  Standard shipping is $4.95.  2 Day Shipping is 24.95.  Overnight is $44.95.

Can I ship to an address that is not my billing address?  Simply add the item(s) you want to purchase to your shopping cart and proceed to check out.  Under shipping address, type in the address you want to send the order to.  Next, make sure you select "Other" as the billing address and then input your billing address.

Will I be able to track my package?  Yes, tracking numbers are emailed once the order ships for all orders.  If you have not received your tracking number, first check your spam folder or junk mail folder to see if the email landed in there.  If you cannot find your tracking information within 72 hours after your purchase, please email or call us and we will get you your tracking information.

Do you ship to Canada?  Yes.  We charge a flat fee of 18.00 for orders being shipped to Canada.  Orders going to Canada ship via USPS (United States Postal Service.)  

I want to ship to Canada, will I have to pay duties?  Because we are shipping via the mail system, customers should not have to pay any additional duties or taxes.  However, we cannot guarantee you will not have to pay any duties or taxes as these rules may change.

Do you offer faster shipping methods to customers in Canada?  Expedited shipping to Canada can be very expensive.  Please give us a call or email us if you are interested in having an order expedited to Canada.

Do you offer International shipping?  We will be adding interanaional shipping soon. 

How much will International shipping cost me?  It depends what country you would like the order shipped to.  Standard shipping to Canada is flat fee of $18.00.  If you are shipping to a country other than Canada, please email us your shipping address plus the item(s) you would like to purchase and will give you a shipping quote for different methods and carriers.

I want to send a gift to my son in Iraq. Do you ship to APO / FPO addresses?  Yes, just enter the APO/FPO address into the shipping address fields, and they just enter your billing address under the billing address section.

Do you ship to Alaska or Hawaii?  Yes, we ship to both Alaska and Hawaii.  To check the shipping cost, just enter your zip code in the shipping address field, choose your shipping method and then click apply.   The shipping cost will be displayed at the top of the page where the cost of your order is.